You can now pay by phone 24/7 at 478-825-7703 or use our phone app CLICK HERE                         SCAM ALERT!!!    Scammers are contacting customers asking for payment on past-due bills. We will never call you and ask for a payment over the phone. For more information call 478-825-7701 option 3.                          You may qualify for Bill Payment Assistance. Call 478.922.4464 or 478.825.6025.

In an emergency call 911

To report an outage:
During Business Hours:

After Business Hours:


ATTENTION: Due to an upgrade to our system you will need to create a new account to pay your bill online. To set up a new online account, you will need your new account number and the last amount paid to your account. Your new account number is very similar to your old account number. For example, if your old account number was 012-0123-01 then your new account number will be 012-00123-01. Please notice that the only change is that the middle number has an extra 0 at the front.


  1. At the top of this page click on the blue button labeled
  2. At the top right-hand corner of the screen click on the Register button.
  3. Fill in your information and click the Create Member button. you will receive an email with a link that you need to click on to confirm your email address. The email will come from When you click on the link, it will take you to
  4. Login with the email address and password you used to create the account.
  5. Click on any of the 3 links labeled Utility Billing
  6. Click Add an Account. Type in your NEW account number, the last payment amount made on your account, and click Add Account. If you don’t know either of these you can call customer service at 478-825-7701.
  7. Your account is now set up to pay your bill online. You can also schedule a payment or enroll in Auto Pay.


  • Click here for a list of places where you can pay your bill in person
  • Your transaction must be completed prior to 6PM (EST) on the due date stated on your bill or a late fee will be assessed on the next bill.
  • If the account is currently cut-off due to non-payment and you pay on-line after normal business hours, the account will not be reconnected until the next business day.
  • An online payments fee will be charged to your credit card or bank statement of $1.50. It will show as a separate charge from your payment.



About Us

The Fort Valley Utility Commission provides water, wastewater, electricity, natural gas, fiber optic, and wireless telecommunications to its customer service area. The water system includes six wells and three water treatment plants with five licensed operators serving Fort Valley, Georgia and parts of Peach and Macon counties. Electricity and natural gas serve Fort Valley and parts of Peach and Crawford counties.

Fort Valley Utility Commission

Postal Address: PO Box 1529, Fort Valley GA 31030 (Please use this address when sending items via USPS)

500 Anthoine Street (Main Office Location), Fort Valley GA 31030
902 Knoxville Street (Customer Engagement Center) Fort Valley GA  31030


If you have any questions, please email us at
or call (478) 825-7701, extension 3.


Fort Valley Utility Commissions’ elected/appointed officials meet monthly to review business items that will be discussed at the Utility Commission’s Public Meeting. The Mayor of the City of Fort Valley serves in an ex-officio capacity. Fort Valley Utility Commissions’ Public Meetings are held the second Monday of each month.

Alre' Horton Chairman At-Large – Post 3 Term Expires: 12/2025
Keytrick Jones Commissioner East Ward – Post 1 Term Expires: 12/2025
Stephen Lindsey Commissioner West Ward- Post 2 Term Expires: 12/2027
Rose Marie Huff-Thompson Commissioner At-Large – Post 4 Term Expires  12/2027
Jeffery Lundy Mayor-City of Fort Valley At-Large Term Expires: 12/2025
Robert Lee Dickey IV Commissioner Crawford County Term Expires: 06/01/2025              
Ned Watson Commissioner Peach County Term Expires: 06/08/2025
Darrel West Commissioner Peach County Term Expires: 06/08/2025

Mission Statement

  • Provide quality utility service to all users in the Fort Valley customer service area at the best possible rates.
  • Provide long range planning for upgrades and modernization of utility facilities, infrastructure, and equipment.
  • Take advantage of the latest usable and practical technology.