Our office will be closed on March 30, 2018 to allow us time to move into the new Customer Engagement Center. We will reopen on Monday, April 2, 2018 at our new facility at 902 Knoxville St.
Beginning April 3, 2018 customers will go to the Customer Engagement Center to pay their bills! It is located at 902 Knoxville St, Fort Valley GA

In an emergency call 911

To report an outage:
During Business Hours:

After Business Hours:


ATTENTION: Due to an upgrade to our system you will need to create a new account to pay your bill online. To set up a new online account, you will need your new account number and the last amount paid to your account. Your new account number is very similar to your old account number. For example, if your old account number was 012-0123-01 then your new account number will be 012-00123-01. Please notice that the only change is that the middle number has an extra 0 at the front.


  1. At the top of this page click on the blue button labeled
  2. At the top right-hand corner of the screen click on the Register button.
  3. Fill in your information and click the Create Member button. you will receive an email with a link that you need to click on to confirm your email address. The email will come from noreply@municipalonlinepayments.com When you click on the link, it will take you to https://www.municipalonlinepayments.com/fortvalleyutilitycommissionga
  4. Login with the email address and password you used to create the account.
  5. Click on any of the 3 links labeled Utility Billing
  6. Click Add an Account. Type in your NEW account number, the last payment amount made on your account, and click Add Account. If you don’t know either of these you can call customer service at 478-825-7701.
  7. Your account is now set up to pay your bill online. You can also schedule a payment or enroll in Auto Pay.


  • Click here for a list of places where you can pay your bill in person
  • Your transaction must be completed prior to 6PM (EST) on the due date stated on your bill or a late fee will be assessed on the next bill.
  • If the account is currently cut-off due to non-payment and you pay on-line after normal business hours, the account will not be reconnected until the next business day.
  • An online payments fee will be charged to your credit card or bank statement of $1.50. It will show as a separate charge from your payment.

About Us

About Us

The Fort Valley Utility Commission provides water, wastewater, electricity, natural gas, fiber optic, and wireless telecommunications to its customer service area. The water system includes six wells and three water treatment plants with five licensed operators serving Fort Valley, Georgia and parts of Peach and Macon counties. Electricity and natural gas serve Fort Valley and parts of Peach and Crawford counties.

Fort Valley Utility Commission

500 Anthoine Street (Main Office Location), Fort Valley GA 31030

Postal Address: PO Box 1529, Fort Valley GA 31030

If you have any questions, please email us at customerservice@fvutil.com
or call (478) 825-7701, extension 3.


Fort Valley Utility Commissions’ elected officials meet monthly to review business items that will be discussed at the Utility Commission’s Public Meeting. The Mayor of Fort Valley, Honorable Barbara Williams, is an ex-officio member of the Commission with rights and powers of the other members as provided by the law. Fort Valley Utility Commissions’ Public Meetings are held the second Monday of each month.

Dollie Horton Chairman At-Large – Post 4 Term Expires: 12/2019
Bob Hunnicutt Vice Chairman West Ward – Post 2 Term Expires: 12/2019
Linda D. Johnson Commissioner East Ward- Post 1 Term Expires: 12/2019
Alre' Horton Commissioner At-Large – Post 3 Term Expires 12/2021
Barbara Williams Commissioner Mayor of Fort Valley Term Expires: 12/2021

Mission Statement

  • Provide quality utility service to all users in the Fort Valley customer service area at the best possible rates.
  • Provide long range planning for upgrades and modernization of utility facilities, infrastructure, and equipment.
  • Take advantage of the latest usable and practical technology.